We're upgrading our systems.
Orders may take longer than usual. Thanks for bearing with us. We'll have your Jellycat on its way soon.
Would you like to send this Jellycat as a gift? Read more about our gifting options.
Orders are currently taking longer due to a systems upgrade.
Free delivery on orders over $75. Applicable sales taxes are calculated at checkout. From this website, we deliver to the United States, Canada & Mexico. To ship internationally, please visit eu.jellycat.com.
For more information about delivery locations, methods, timing, and rates, please visit our Shipping & Delivery help article.
We offer free returns for orders delivered in the United States. For more information on our returns policy and how to return an item, please visit our Return Information help article.
*Please note: We can only provide one free return label per order. We are unable to refund or exchange items that have been personalized.
A note on product reviews
Some reviews were submitted by Purrks members who earned a Review Hero badge for sharing their feedback.
By Pam, Aug 15th 2026
Just beautiful! Cute as can be. Good quality. Stitching on sweater is quite nice.
By Sarah, Jun 30th 2026
My niece gifted me this Jack and it’s my all time favorite jelly cat! Perfect size, texture, everything. I have a black and white cat named Jack so it holds a special place in my heart! Love him so much!!!!
By Jennifer Lammers, Jan 31st 2026
I got this sweet Jack personalized with my name on it. He is soft and cute and just the right size to sit on a shelf. I have him sitting right by my desk where I work. This is a must have classic for any collection.
By Julie Oaks, Jun 11th 2025
I received Jack yesterday and he is a must for any Jellycat collection!! I chose suggested thread with Jack personalized on his sweater. He is perfect and I couldn't be happier with him!!
By Arlene Carcabuso, Jan 22nd 2025
He’s the perfect edition to any Jellycat collection! I love the personalised aspect. For me, I just put his name with the suggested embroidered thread.
Was it a gift that lit up the room? A surprise that made someone's day? Whether your Jelly has been a cuddle companion or an all-round mischief-maker, we'd love to hear your honest thoughts - from the good, to the not-so-good!
Was it the softness of the fabric? The dreamy features? The gentle grin? Or something you didn't expect?
And if there's anything we can help with, our lovely Customer Care team will be happy to help!