Our customer care team is ready to assist with any queries from the USA or Canada – drop us a line, we love hearing from you!
Email:
Use our contact form or write to [email protected] and one of the team will be very happy to help.
Call Us:
866-445-3559
Monday–Friday, 9:00 AM–10:00 PM (CT)
Spanish Phone Line:
+1 (866) 667-7751
1:00 PM–10:00 PM (CT)
Chat With Us:
Monday–Friday, 9:00 AM–10:00 PM (CT)
Saturday & Sunday, 1:00 PM–5:00 PM (CT)
Send Us a Letter:
Jellycat, Inc.
800 Washington Avenue North, Suite 500
Minneapolis, MN 55401
Our characters mean a great deal to us and we're glad to hear they bring so much joy and also comfort during difficult times. That said, please be aware that the Jellycat team may have a legal or safeguarding obligation to share communications involving trauma or criminal matters with the appropriate authorities, including the police.
For privacy enquiries, please write to our Legal Department at Jellycat Ltd, Westworks Building, 195 Wood Lane, London, W12 7FQ.
For PR and press enquiries, please contact our team at [email protected] with your relevant social media or publication details.
