Here to help: a warm wave from the Jellycat joy team!

Our customer care team is ready to assist with any queries from the USA or Canada – drop us a line, we love hearing from you! 

 


Email: 
Use our contact form or write to [email protected] and one of the team will be very happy to help.
 

Call US:

866-445-3559

Monday-Friday 9:00 AM - 9:00 PM (CT)

 

Spanish Phone Line:

+1(866) 667-7551

Monday-Friday 9:00 AM - 9:00 PM (CT)

 

Chat with US

Monday-Sunday 9:00 AM - 9:00 PM (CT)

 
Send Us a Letter: 
Jellycat, Inc. 
800 Washington Avenue North, Suite 500 
Minneapolis, MN 55401

 

Our characters mean a great deal to us and we're glad to hear they bring so much joy and also comfort during difficult times. That said, please be aware that the Jellycat team may have a legal or safeguarding obligation to share communications involving trauma or criminal matters with the appropriate authorities, including the police. 

Explore our FAQs for quick answers.

For privacy enquiries, please write to our Legal Department at Jellycat Ltd, Westworks Building, 195 Wood Lane, London, W12 7FQ. 
For PR and press enquiries, please contact our team at [email protected] with your relevant social media or publication details.

Have another question? Check our FAQs